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We want to hear from you!  Please contact us with any comments or questions by filling out the form provided at the bottom of this page, or by the options listed.  You may find your answer by reading through the FAQ selections below.

By Phone:
302.362.0876 

By Email:
contact@sheetsatthebeach.com

By Mail:
Sheets at the Beach, LLC
34011 Wescoats Rd, #4
Lewes, DE 19958




General Information

What is the "Shipping Address"?
The shipping address is the rental property address of where you will be staying during your vacation, and should only be for the state of Delaware.
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What areas do you service?
I service all the Delaware Beach Resort areas, including Lewes, Rehoboth, Dewey, Bethany, Fenwick, and Ocean View. If the town in which you are staying is not listed in the drop-down delivery box, I do not service those areas. If you choose a delivery area close to the town you are staying in (i.e., you are renting in Millville, and put Bethany), an additional delivery fee of $10.00 will be charged to your credit card.
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What do I do with the items at the end of our stay?
I provide laundry bags with my logo on it for you to put the linens in, and ask that you leave the laundry bags outside the property prior to your departure. A $25.00 fee will be charged if linens are not stripped from beds and towels, bath mats, are not removed from bathrooms and returned to the original laundry bags or containers in which they were delivered. A separate order will be generated and you will receive email confirmation of the charge to your credit card for damaged or missing items. If there are damaged or lost items, you, the renter, are responsible for the replacement cost per damaged or missing item.
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How do I receive the products I ordered?
We deliver the products to the rental property, and the delivery fee is for drop off and pick up.
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What if I am renting through a private homeowner or VRBO?
I prefer to have the linens and additional items inside the home prior to your arrival, but sometimes that isn't possible when you are renting through a private homeowner, or VRBO. If there is a lockbox or coded entrance, please provide the access information in the Customer Notes section. And if you are staying in a gated community, please provide the gate code as well. If you are given a key, delivery will be once you have arrived at the property and notify me of your arrival.
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What do I do if I am renting items for more than one week?
Unfortunately the website template I am offered does not allow for multiple week orders, so you will have to double the order items and MAKE NOTE OF YOUR TWO WEEK RENTAL IN THE CUSTOMER NOTE SECTION and if you would like fresh linens for the second. You may also place an additional order for the second week. It is preferred that it be handled by placing an additional order so there is no confusion.
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What if I am requiring linens for less than a week?
At this time I only offer weekly rentals, since 99% of my business is for at least a week.
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How can I know that the Baby items are safe?
I am very strict about and constantly monitor the items I offer for your child(ren). I am registered with www.recalls.gov and am notified whenever an item has been recalled or a claim has been filed against a certain and relevant product. If I receive and email about one of my products, the item is immediately removed from my website and investigation of alternative options is performed immediately.
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Do you offer Delivery and/or In-store Pick Up?
Yes. We offer both delivery and in-store pick up options. There is a an additional fee for delivery, and those fees range from $15.00 to $23.00, depending on the town we are delivering to. If you are having Sheets at the Beach make the beds, the fee is mandatory. If you are picking up at the store location, please refer to these directions (GPS seems to be taking clients to the animal hospital down the street!):

Route 1 South - After you reach the Home Depot (on your right), you will go through the light after Home Depot. Proceed to the next light - there will be a Wawa, and a HomeGoods on your right, and MAKE A U-TURN at that light. Once you have made a U-Turn, get in the far Right lane, and follow the signs for the Hospital ("). Immediately after "exiting" onto the service road, make a RIGHT turn into Savannah Point - there will be 8 pastel colored townhouses on your right. Sheets at the Beach is the tan townhouse at the far right end.
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